Primera Terms of Use

Welcome to Primera, your trusted partner for supporting wellness, mental clarity, and balanced living. By accessing this site, you agree to abide by these Terms of Use. Our mission is to provide you with a seamless shopping journey and premium products to help achieve your health goals. Please review these terms carefully before making a purchase. For assistance, our team is always ready to help.

1. Acceptance of Terms

By visiting Primera’s website, you consent to these Terms of Use. If you do not agree with any condition, kindly refrain from using our site or purchasing Primera products. These terms apply to all visitors and customers. Completing an order indicates your acceptance of our return and refund policy.

2. Product Accuracy

Primera makes every effort to present accurate product details but does not guarantee that all descriptions, prices, or availability are entirely error-free. The information provided is for general purposes and is not a substitute for medical advice. Please consult a healthcare professional before using supplements, especially if pregnant, nursing, or managing any medical condition. Primera promotes wellness but does not diagnose, treat, or cure any illness.

3. Responsible Use

You agree to use Primera’s website and products lawfully and responsibly. Actions that disrupt the website or cause harm are strictly forbidden. Our products are intended for personal use only; unauthorized resale is not permitted.

4. Orders and Payments

Accurate shipping and billing information must be provided when placing an order. All payments are processed securely. By submitting your order, you authorize Primera to collect the full payment, including any applicable taxes and shipping fees. We accept major credit and debit cards. Errors in your details may delay processing.

5. Shipping Policy

Primera ships within the United States. Orders are processed within 1-2 business days and include tracking information. Delivery times depend on your location and carrier. Shipping fees are calculated at checkout. We are not responsible for courier delays. Contact our support team for help with lost or delayed shipments.

6. Returns & Refunds

Primera offers a 60-day money-back guarantee. Return products within 60 days for a full refund, excluding shipping costs. Refunds will be credited to the original payment method. Returns apply only to purchases made through our official website. Reach out to support for return instructions.

7. Limitation of Liability

Primera is not liable for any damages resulting from the use of our website or products, including indirect or incidental damages. We do not guarantee uninterrupted site access. Users are responsible for protecting their devices while browsing our website.

8. Changes to Terms

Primera may update these Terms of Use at any time. Changes will be posted here and become effective immediately. We recommend reviewing these terms regularly.

9. Governing Law

These Terms of Use are governed by the laws of the United States and the state of Idaho. Any legal disputes will be resolved in the courts of Idaho.

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